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  • Ask Letitia & Ashley! 903-321-4040
Letitia and Ashley

Ask Letitia
& Ashley!

903-321-4040

What Customers Are Saying

We're always hearing feedback from our happy customers. Here is a selection of recent comments.

Average Rating
5/5
Last 3 Months

Average Rating
4.9/5
Last 12 Months


My purchase experience was painless and indeed an easy process. The contractor and warranty team were terrific; they walked me through the house, explained the features, and answered all my questions. After I moved in, Len brought my screen and checked in with me to see how things were going. He didn't have to take that extra step, but he did. Last week, I called Ashley, she treated me with respect and kindness. Overall, I have had a great experience.

Verified Buyer


April 1, 2025 by Kim B.


Week after week , I would say that I give 100 percent of positive feedback about the experience through all of this and my wifes to Shad. He has made this what it is and as someone who has been over companies, including my own, that He alone is who has made the difference. In critical spots of things that needed addressed He has been prompt and followed up and also lead all of the build with great leadership.

Verified Buyer

March 25, 2025 by Robert J.


they are very friendly and polite and get on any issue you have if any

Verified Buyer


March 17, 2025 by anonymous


It is easy to get to get any problem fixed quickly. The staff is very knowledgeable and professional. Overall very satisfied.

Verified Buyer

March 15, 2025 by Lynn J.


Truly want to say how grateful I am for Shad. Shad has been amazing, I can't say enough great things about him and his willingness to help along the way. I appreciate all his efforts and always taking time to go over anything, point out things etc. He has made this a very pleasant experience.

Verified Buyer

March 11, 2025 by Robert J.


I liked that the process was pretty straightforward and Conway made it clear and easy and even had a web portal

Verified Buyer

February 28, 2025 by Floyd E.


I am enjoying my experience. Yesterday, the superintendent was helpful. He explained how the house works and the warranty. I am genuinely excited to start my new chapter in this new home.

Verified Buyer

February 25, 2025 by Kimberly B.


Everything was perfect

Verified Buyer


February 13, 2025 by Shareea B.


I like that when we had a problem or something needed to be done it was taken care of.

Verified Buyer

- Willing to Refer
January 25, 2025 by David O.


Our contact Len is great. Anytime we have an issue or question he comes through. He is a 10 in our book.

Verified Buyer

January 20, 2025 by Patrick A.


Loved the fact Conaway Homes was committed to making sure I was satisfied with every aspect of my purchase. From day one, communication was great between the office, managers and myself. They made buying my first home a breeze. I would highly recommend Conaway Homes if you’re looking for a beautiful home and excellent customer service along the way.

Verified Buyer

- Willing to Refer
January 8, 2025 by Paul P.


Any blemish was corrected before move in day and I had the opportunity to have another walk thru until I was satisfied.

Verified Buyer

- Willing to Refer
January 8, 2025 by Anonymous


On site super and office staff were easy to work with.

Verified Buyer

- Willing to Refer
January 4, 2025 by Anonymous


I love the customer service and Len the warrantee man! I wish we had spray foam insulation

Verified Buyer

- Willing to Refer
January 3, 2025 by Hannah N.


Conway is very responsive to my needs!

Verified Buyer

- Willing to Refer
December 30, 2024 by Ben P.


Letitia was AMAZING! She always kept us informed and in the loop about all things.

Verified Buyer

December 30, 2024 by Sondra H.


No major problems at all. Tiny problems were taken care of quickly and efficiently.

Verified Buyer

- Willing to Refer
December 17, 2024 by Debra P.


The only problem I continue to have is the water meter box in the yard stays under water. Len checked it and said it was a sprinkler issue but the sprinklers are off and it still has water. Maybe a leak somewhere? Other than that, everything is wonderful. I am enjoying my new home and am very happy with it.

Verified Buyer

December 6, 2024 by Diana E.


The simplicity of it and the customer service aspect that's what sets them apart

Verified Buyer

- Willing to Refer
November 30, 2024 by Russell T.


We liked the willingness to get things fixed and touched up before we moved into the house.

Verified Buyer

- Willing to Refer
November 23, 2024 by Robert K.


The employees went out of their way to make sure that I was happy. Amber and Ashley were awesome to work with.

Verified Buyer

November 19, 2024 by Paul P.


The house looks AMAZING and AWESOME!! Very impressed with it all. Mr. Ben was very knowledge and gave great information to me.

Verified Buyer

November 19, 2024 by Anonymous


The progress is great and looks great! The carpet and flooring look great. It was nice to see the stove and microwave installed already. Everything is looking great!

Verified Buyer

November 7, 2024 by anonymous


I didn't get a chance to get out there this week, but the update and picture was very nice to see and I am happy with the progress.

Verified Buyer

November 3, 2024 by Tyler M.


Love the progress! Everything is looking great!!! I appreciate Ashley with the updates!!!

Verified Buyer

October 29, 2024 by Anonymous


Yes Amber and Ashley have been extremely helpful. Nice young ladies and very knowledgeable. Great asset to your!

Verified Buyer

October 22, 2024 by Paul P.


Brick looks nice. Walls look great! Cabinets in kitchen and bathroom look great! Great progress!

Verified Buyer

October 19, 2024 by Anonymous


“I did not like having to tell or ask to make improvement to my home”

Verified Buyer


October 18, 2024 by Anonymous

Conaway Homes Comments:
Thank you for your input. Park Meadows is a highly restricted community with a 3rd party management company to manage the restrictions. This helps to prevent unsightly activities. For example: The restrictions prevent someone from building an unsightly metal racecar shop, parking a broke down car in the grass, overgrown yards, tinfoil in the windows, etc... We have seen it all. Your exterior improvement request may be an inconvenience, but were designed to protect you and your neighbors in the long run. Fortunately, all request have been reasonable and approved.

I purchased a home from Conaway over a year ago. Shad Coats has especially been helpful through the whole process. He has been there to answer all my questions. He helped with small adjustments that needed to be made. Shad has made himself available, and I truly appreciate it. I am satisfied with the purchase of my single family home. Thank you, Conaway, and thank you, Shad!

Verified Buyer


October 18, 2024 by Aimee


Went out there today and all the drywall is up and the area is cleaned up. It looked like brick will be laid this week possibly. Very happy with everything!

Verified Buyer

October 12, 2024 by Tyler M.


Everything has been done in a timely manner.

Verified Buyer

- Willing to Refer
October 11, 2024 by Stuart G.


They stood behind their warranty, Len was always quick to respond and fix any issue. I only was a little disappointed in the quality of flooring and cabinets , they are just ok. Overall great home and affordable.

Verified Buyer


October 6, 2024 by Joanna W.


Met with Ben today and everything looks great and went through the whole house. Very pleased with everything!

Verified Buyer

October 2, 2024 by Anonymous


I've liked being able to contact someone and getting a pretty quick response. I like not having to wait two or 3 days for a response.

Verified Buyer

- Willing to Refer
September 28, 2024 by Rachelle T.


Any time you have an issue it is dealt with quickly.

Verified Buyer

- Willing to Refer
September 17, 2024 by Vicky C.


Kevin and latita always responded in a reasonable time and have helped with all my questions

Verified Buyer

- Willing to Refer
September 7, 2024 by Kristin F.


Weekly update from Ashley was good. Went and looked and saw digging for plumbing was progress. Looking forward to seeing more in the coming weeks.

Verified Buyer

August 31, 2024 by Tyler M.


Stayed committed to me from day one. I lived out of town and Conway “held” my home for 6 mos before I moved in with very little money down.

Verified Buyer

- Willing to Refer
August 25, 2024 by Debra P.


Still have the form boards there, but did see plumbers and material out there. I was happy to see 2 more lots were sold already. Ashley has been answering questions fast and timely. I appreciate her and the team. I am happy and excited to see what the next month holds!

Verified Buyer

August 23, 2024 by Anonymous


The team at Conaway is super easy to work with and friendly.

Verified Buyer

- Willing to Refer
August 18, 2024 by Benjamin P.


Went by today and saw framing I guess on the pads and I did see addresses. I am excited to hear from Ashley about about the weekly updates I will get. Can't wait to see concrete and walls. Make sure the crews stay safe and hydrated!

Verified Buyer

August 16, 2024 by Tyler M.


Everyone was easy to talk to and get a hold of, I got regular updates and the home was finished in the time frame I needed.

Verified Buyer

- Willing to Refer
August 15, 2024 by Michelle W.


Very happy with the entire process you've been very helpful and easy to work with the only problem was the bank I chose to use but that's on me once again thank you

Verified Buyer

August 6, 2024 by Jimmy C.


Everything was ready except for the blinds which were a few days late but were still installed prior to move in day. I was very happy.

Verified Buyer

- Willing to Refer
August 2, 2024 by Kay E.


Conaway has great communication! Every step of the home building process was explained to us. We love the quality of our home and are glad that we picked Conaway.

Verified Buyer


July 31, 2024 by Courtney K.


They came out fixed areas that were not right but my rep fixed what he could on the spot he did not wait, that was very encouraging to me I can email him and he's on it no matter the issue

Verified Buyer


July 29, 2024 by Lisa J.


We are very impressed at how you guys have been 100% on schedule. Thank you very much!

Verified Buyer

July 23, 2024 by Vicky C.


Met with Kevin for the pre drywall walk through. We were very impressed with his professionalism and his thorough explanations.

Verified Buyer

July 23, 2024 by Terry G.


Your on-site super, Shad Coats, stayed on top of things and responded to my every request in a timely manner.

Verified Buyer


July 2, 2024 by David W.


Letitia was always responsive when working with us.

Verified Buyer


June 18, 2024 by Robin G.


They have all done a wonderful job.

Verified Buyer

May 21, 2024 by Juan R.


I feel my house is well built. The customer service has been awesome! Shout out to Shad!

Verified Buyer

- Willing to Refer
May 18, 2024 by Penny B.


My experience from start to finish has been more than I could ask for! My home was built exactly the way I imagined and every step of the way the whole team has provided excellent customer service. If you are thinking of building your very own dream home, I definitely recommend Conaway Homes

Verified Buyer

- Willing to Refer
May 16, 2024 by Shayna B.


Everyone has been so kind and helpful! They have all been kind and helped with what I needed fixed.

Verified Buyer

May 14, 2024 by Jennifer O.


Extremely responsive to request for warranty service

Verified Buyer

- Willing to Refer
May 10, 2024 by Dena C.


Conaway's team was great... my lender and title company left a lot to be desired.

Verified Buyer

- Willing to Refer
May 9, 2024 by Patricia H.


Conway homes were very helpful and very informative. My experience was great and helped calm the nervousness of the home buying process.

Verified Buyer

- Willing to Refer
May 6, 2024 by Yareth T.


Len did great with working on the repairing of items. He explained how/why to care for things also.

Verified Buyer

- Willing to Refer
March 29, 2024 by Mark S.


I can't wait to see my house built! Letitia has been a gem! We LOVE her quick responses, her communication, and the way she stays on top of it all. We appreciate her immensely!

Verified Buyer

March 27, 2024 by Zachary B.


Our experience was really good. From the realtor all the way up to the loan people.

Verified Buyer

March 18, 2024 by Michael D.


We are completely thrilled at the progress so far. Letitia has been very responsive! She always takes care of our questions and issues right away. She's always so friendly and explains all things in detail.

Verified Buyer

February 28, 2024 by Sondra H.


I did a walk through with Kevin Anderson today. He was professional and super easy to talk to.

Verified Buyer

February 27, 2024 by Harry H.


No complaints. I love that we have a 1 year warranty.

Verified Buyer

- Willing to Refer
January 24, 2024 by Shannon P.


Conaway completed the house before the estimate completion date. Our new house has exceeded our expectations.

Verified Buyer

- Willing to Refer
January 22, 2024 by Terryl B.


The builder Kevin was great at showing us all the features of the house and how trust worthy the build was with all the certificates that come with the building process. The group of people like Ashley were so friendly and helpful with the process.

Verified Buyer

- Willing to Refer
January 21, 2024 by Zayne N.


We had a small leak on our inlet city water line. The warranty representative responded that day and had it repaired promptly.

Verified Buyer

- Willing to Refer
January 11, 2024 by Dena R.


Everything was easy. There was really not any hassle with anything. They were quick and very responsive. Very professional and helpful when I needed them or when I had questions. It was a very stress free process.

Verified Buyer

- Willing to Refer
December 25, 2023 by Brooklyn N.


I enjoyed the updates of the building phase- I knew exactly what was going on.

Verified Buyer

- Willing to Refer
December 22, 2023 by Clyde B.


Easy communication about what was next and any questions we had along the way.

Verified Buyer

- Willing to Refer
December 22, 2023 by Jason H.


The whole experience was wonderful. Everybody has super nice and helpful.

Verified Buyer

- Willing to Refer
December 19, 2023 by Tammy P.


The house looks very good and only a few things to fix before the acceptance meeting. Kevin was very helpful and took his time to make sure I clearly understood everything. I really do appreciate the excellent customer service that we have experienced so far from Conaway Homes.

Verified Buyer

November 17, 2023 by Terryl B.


We had extras installed in the house and they were installed in a timely manor. During our initial walk through there were a couple items we wanted touched up and they took care of it with any issues. We bought the home while out of town and they were great, having everything from contracts to the closing done right online.

Verified Buyer

- Willing to Refer
November 17, 2023 by Dan M.


Letitia has been so helpful through the whole journey of getting us to closing , she has made this a very satisfying experience. Our orientation meeting and acceptance walk were so seamless with Ben answering our questions and taking care of some issues before closing . You have a great team in place. Been a pleasure purchasing this home.

Verified Buyer

November 16, 2023 by Clyde B.


Everything has been a great experience. All the employees have followed through to make sure all is great with my new home.

Verified Buyer

- Willing to Refer
November 12, 2023 by Joanna W.


The customer service has been excellent. It is easy to submit warranty claims and all issues have been resolved quickly.

Verified Buyer

- Willing to Refer
November 11, 2023 by Aaron A.


They always answered the phone and were quick to answer all questions.

Verified Buyer

- Willing to Refer
October 15, 2023 by Brian M.


I will have to say the biggest thing is Latita and Kevin didn't make me feel like just a buyer but they made me feel like family they tried to make everything I wanted possible and beyond. Even while they had 1000 other things going they would take my call or return my call in a timely manner. This is one house experience I would do over again. The only thing I disliked was a preferred lender that let me down in multiple ways. But I was able to get another lender and get everything I needed done. One of my favorite parts is that yall are here for me and I want to say thank you! To everyone on your team Thank you for making this go so smoothly and fast.

Verified Buyer

- Willing to Refer
October 7, 2023 by Danual F.


I can't be more pleased with the service Ashley and Kevin provided during the building of my new home. They were always responsive and took care of any concerns I had. I would recommend a Conaway house to anyone wanting a quality built home.

Verified Buyer

October 4, 2023 by Joanna W.


Love the weekly updates I am getting from Latita! The builder is doing a fantastic job and keeps the place clean after every step in the process. Thank y'all again. I'm glad I choose y'all to build my house.

Verified Buyer

July 11, 2023 by Danual F.


Had a really good visit with the builder. What an awesome experience. Also need to give Letitia a thank you also. She has answered all questions we have had and updated us weekly. Very awesome experience so far. Thank yall!

Verified Buyer

July 4, 2023 by Danual F.


Letitia was very helpful and knowledgeable and answered all our questions.

Verified Buyer

June 13, 2023 by Ronald R.


Latitia and Shad were very helpful and kind throughout the entire process. Response time was great and they are very kind.

Verified Buyer

June 9, 2023 by Emma H.


Always available and helpful through the process.

Verified Buyer

- Willing to Refer
June 5, 2023 by Charles K.


I liked the support we received from the builder and office!!

Verified Buyer

- Willing to Refer
May 31, 2023 by Michael S.


The few issues I had with my new home where immediately addressed and corrected.

Verified Buyer


May 27, 2023 by Nicholas G.


I loved how they always kept me in the loop through the whole process. They were very efficient!

Verified Buyer

- Willing to Refer
May 22, 2023 by Caitlin B.


Ashley Russo has been very helpful, informative and personable. So far, it's been a very good experience.

Verified Buyer

May 16, 2023 by J. Allen


This was by far one of the easiest experiences building a home. Fantastic Quality with fantastic service!

Verified Buyer

- Willing to Refer
April 6, 2023 by K. Lambright


We are very pleased and grateful for all the help that was given to us from the Conaway team and a special thanks to Kevin our assigned Builder and Ashley Russo our assigned closing coordinator. They were great to work with and helpful on any concern or question we had.

Verified Buyer

December 13, 2022 by N. Garcia


Excellent customer care from the builder Mr. Kevin and Letitiah. I appreciate all of their assistance. So glad we have great people in Conaway.

Verified Buyer

- Willing to Refer
October 28, 2022 by Anonymous


Customer service was great whenever i have asked about something, my questions have been answered quickly.

Verified Buyer

October 5, 2022 by L Kitchen


Pleased things have not been delayed more and with the effort put forward to work with us on being out of state

Verified Buyer

October 4, 2022 by C Epp.


I'm very happy to work with conaway home group and because of that I buy two more house from them

Verified Buyer

- Willing to Refer
September 30, 2022 by M Sadeghian


Easy purchase process. Quality of product at the right price point.

Verified Buyer

- Willing to Refer
September 27, 2022 by B Eades


We have found several cosmetic issues since moving into our new home last Wednesday.

Verified Buyer

September 21, 2022 by J. Johnson

Conaway Homes Comments:
It is common to discover some cosmetic issues once you spend more time in your new home. We provide a 30 Day & 11 Month performance inspection to ensure the home is performing as promised. Cosmetic issues will be addressed during the 30 day performance inspection. Emergency items should be addressed as soon as they become know.

Happy with communication and things staying on track

Verified Buyer

September 21, 2022 by C. Epp


Happy things will be finished a little early and with the communication

Verified Buyer

September 20, 2022 by C. Epp


[Translated from ES] In truth, everything, the kindness, the repair of the details was excellent.

Verified Buyer


September 16, 2022 by R Ortiz


Ashley has been amazing to work with since we decided to buy from y'all. Absolutely awesome customer service!! She is a rockstar!

Verified Buyer

September 13, 2022 by K Kansala


Realtor Comment...

This beautiful home by Conaway Homes now belongs to wonderful clients of mine. This home was close to completion when my buyers set their eyes on it and there was still time to add some finishing touches and a few upgrades. I was blown away by the customer service with Conaway Homes. They truly went above and beyond to make my client happy. I look forward to working with them again.

Thank you Homeland Title Company - Tyler for your patience and working around my clients work schedule. Their lender who worked around the clock to get every last detail covered! It takes a team to close a transaction and this team was EPIC!

Verified Reviewer

August 27, 2022 by S Beaty


Came when they said and fixed things on site, if they were unable to fix it they called out and set up appointments with others.

Verified Buyer


August 23, 2022 by J. Richardson


Rick Oliver, Shad Coats

Verified Buyer


August 11, 2022 by S Siyo


They did everything pretty much on time

Verified Buyer


August 1, 2022 by Anonymous


There is absolutely nothing I disliked about building a home with Conaway homes! Rick and Shad were amazing to work with and the house was delivered to perfection! I would definitely buy from Conaway homes again

Verified Buyer


July 28, 2022 by N Rodriquez


Letitia has been awesome! We absolutely cannot wait to close and get in to our new home!

Verified Buyer

July 26, 2022 by B. Cox


The timelines we were given for completion of certain steps in the build, wasn't accurate. (i.e. this will be done this week when it actually took several weeks). Homes were also advertised to be ready for SuddenLink internet but still don't have poles set up for it. Lastly, (not really Conoway's fault per say) our address wasn't set up with the 911 operator (need this to register your address with the post office) and the post office wants community mailboxes rather than individual boxes in front of each home, resulting in us still not receiving mail to our address and issues with other services that need our address registered with the post office.

Verified Buyer


July 26, 2022 by J Cates

Conaway Homes Comments:
Thank you for your comments. We are glad you are delighted about your new home. There are two key points that every new buyer can learn from.

1) Supply chain issues remain our industry's biggest challenge & new unforeseen issues seem to pop up daily. Hopefully our industry will see supply chain issues improve over the next year. New buyers should expect some delays. Ask your builder what they are doing to be proactive about preventing these types of issues.

2) Community cluster mailboxes are now required by law in all new communities. New home buyers should expect to have cluster boxes placed somewhere in any new community that is being developed.

I liked that Rick Oliver, Steve Porter and Shad Coats were knowledgeable, easy to contact, and returned telephone calls.

Verified Buyer


July 25, 2022 by V Wells


We loved the weekly updates from our Home Specialist, and the walkthrough visits with the builder!

Verified Buyer


July 23, 2022 by C Boyd


My builder is awesome!!!! Sales has been good too!!

Verified Buyer

July 19, 2022 by S. Porter


The updates to the progress of the house construction was extremely helpful and very professional.

Verified Buyer

Willing to Refer
July 11, 2022 by Anonymous


The updates to the progress of the house construction was extremely helpful and very professional.

Verified Buyer

July 11, 2022 by Anonymous


“I just wanted to drop a quick note and hope you pass it along!

We could not be more pleased with our home. This past week really put it to the test. After our power being out on and off then almost 24 hours, our house only got down to 55!! with -1 degrees and seeing other friends of ours houses down to 40 and less, it shows how well insulated we are. Our pipes held up just fine not having water for 24 hours! Our outside water spickets did not freeze up and we are now filling our pool with the hose I bought and kept inside for that purpose.

We really love our house and so happy we went thru Conoway!!!!!”

Verified Buyer

Willing to Refer
February 19, 2021 by Sandra D.


My home is almost finished and it so pretty! Everyone working on it has done a wonderful job.

Verified Buyer

June 23, 2020 by Ann B.


Very easy to get in touch with, responded to my text messages when I had questions.

Verified Buyer

- Willing to Refer
June 22, 2020 by Jason G.


Verified Buyer

- Willing to Refer
June 22, 2020 by Kent D.


We appreciate that conaway have kept their word and have come back to make sure we are satisfied and fixed what we requested with no problems

Verified Buyer

June 16, 2020 by Ezequiel R.


I absolutely love the Conaway team. Genuine people, I LOVE Mrs. Debbie. Hands down, the home buying process with Conaway exceeded my expectations as a 1st time home buyer. I couldn't ask for better.

Verified Buyer

June 11, 2020 by Miyana W.


I liked the selections I had to choose from in picking cabinets, flooring, colors, etc. Exactly what I wanted.

Verified Buyer

- Willing to Refer
June 7, 2020 by Mandy K.


Verified Buyer

- Willing to Refer
June 4, 2020 by Arden R.


Verified Buyer

- Willing to Refer
June 1, 2020 by Don F.


Since there was a long time between home completion and move in we should not have had to ask for the lawn to be mowed.

Verified Buyer

- Willing to Refer
May 28, 2020 by Kerrwyn N.

Conaway Homes Comments:
We agree with you 100%. We will make sure to discuss this with our team. Thank you for pointing this out.

We finally closed officially on the house. Thank y'all so much for everything that y'all have done and working with us. It's been a real pleasure working with you all we love the house so much.

Verified Buyer

May 19, 2020 by Austin R.


Everyone did what they said they were going to do in a timely manner.

Verified Buyer

- Willing to Refer
May 17, 2020 by Janan C.


The first sales rep was terrible. The second rep was a pleasure to work with. I was not at the orientation walk through. The gentleman that was there was courteous enough to include me by Skype when my daughter walked through.

Verified Buyer

- Willing to Refer
May 14, 2020 by Myron M.

Conaway Homes Comments:
Thank you for your comments. We made a sales rep change in the middle of your build, & we pleased to hear that you enjoyed working with our new sales rep.

Mitch was wonderful to work with. His personality is calm and was always professional.

Verified Buyer

- Willing to Refer
May 14, 2020 by Donald N.


Verified Buyer

- Willing to Refer
May 12, 2020 by Tim C.


Verified Buyer

- Willing to Refer
May 12, 2020 by Patricia C.


Verified Buyer

- Willing to Refer
May 10, 2020 by John B.


Very easy. No hassles at all.

Verified Buyer

- Willing to Refer
May 6, 2020 by Vilma K.


The seller's rep (Rick Oliver) was a great communicator, very easy to talk with, and super responsive. We moved from 1300 miles away, and had a narrow time frame within which to work, but Rick helped to make it happen. The morning we arrived in Lindale we did our final walk through, and then finalized everything at the Title Company that afternoon. Keys and move in happened that same day! Also Ryan Heaton, the builder, has also been very responsive with some of the questions we've had after moving in, and the minor things needing to be addressed. Very minor issues, and the communication was great. In fact, he did our first walk through via FaceTime as we'd not seen the finished home yet. We'd only seen it while it was in construction.

Verified Buyer

- Willing to Refer
April 27, 2020 by William H.


Verified Buyer

- Willing to Refer
April 27, 2020 by Daniel H.


Everything went perfect. I have had no problems at all.

Verified Buyer

- Willing to Refer
April 17, 2020 by Dennis F.


Verified Buyer

- Willing to Refer
April 13, 2020 by Reginald S.


Verified Buyer

- Willing to Refer
April 11, 2020 by Gerald H.


Verified Buyer

- Willing to Refer
April 7, 2020 by Lori W.


Verified Buyer

- Willing to Refer
March 30, 2020 by James O.


Verified Buyer


March 20, 2020 by Joe A.


Verified Buyer


March 11, 2020 by Jeremy H.


The walkthrough was very nice to make sure everything was up to my standards

Verified Buyer

- Willing to Refer
March 6, 2020 by Hudson K.


Mitch constantly kept us informed of the process and was on top of of the building process and addressed problems before they became serious either to the schedule or the quality of
the home.

Verified Buyer

- Willing to Refer
February 21, 2020 by Richard S.


Rick did a great job explaining everything to me and was quick to solve any problems I had.

Verified Reviewer

- Willing to Refer
February 14, 2020 by Kelli T.


Connar has really stepped up to make sure the property is not littered with crew trash. Ie fast food bags, cans plastic bottles etc.... He is also so on top of scheduling and the overall process.

Verified Buyer

- Willing to Refer
February 9, 2020 by Kent D.


The house is wonderful. Only issue I have had since I have moved is the use of the cable lines not having been installed before the house was complete making it complicated to get my services installed!

Verified Buyer

- Willing to Refer
February 4, 2020 by Briseida H.

Conaway Homes Comments:
Thanks for your comments Briseida. We appreciate your input, and are that your new home is wonderful. The cable lines are run to an outside wall for construction ready to be connected by the cable company. It sometimes takes them a while to bury the cables after they connect them, and unfortunately is something out of our control. Hopefully they will complete everything soon for you.

Verified Buyer

- Willing to Refer
February 2, 2020 by Collins T.


This is my 4th new home built and I would highly recommend using Vision Homes.

Verified Buyer

- Willing to Refer
January 31, 2020 by Michael S.


When we had questions they were answered quickly.

Verified Buyer

- Willing to Refer
January 28, 2020 by James N.


We are very happy with our new home. The energy efficiency is great!

Verified Buyer

- Willing to Refer
January 23, 2020 by Monte E.


Verified Buyer

- Willing to Refer
January 14, 2020 by Steven S.


Very satisfied with everything about the home, corner lot, yard, fence. Love the greenbelt. Thank you.

Verified Buyer

- Willing to Refer
January 13, 2020 by Patrick A.


Very pleased!

Verified Buyer


January 11, 2020 by Lynn B.


Great Process.

Verified Buyer


January 10, 2020 by Bryon R


Excellent quality at affordable price. Communications with builder's sales representative sometimes a bit chaotic and unreliable, but on the whole still acceptable. I would say the experience of having a home built for you on your own site turned out to be better than originally feared.

Verified Buyer

- Willing to Refer
January 10, 2020 by Eckart S.


Verified Buyer

- Willing to Refer
January 2, 2020 by Lauren T.


In the walk through, the builder was very receptive to concerns raised based on the final inspection prior to purchase. Even after purchase, the builder worked to resolve issues identified.

Verified Buyer

- Willing to Refer
December 31, 2019 by Loren D.


Verified Buyer

- Willing to Refer
December 27, 2019 by Ezequiel R.


Verified Buyer

- Willing to Refer
December 26, 2019 by Ricky H.


Follow up was great by Rick. I have been in my home for bout a month now. However I have had a couple of issues like crack in cabinet, water leak at toilet in master valves were not tight. Water stands in front yard when in rains lack of drainage The road is terrible But I love my house !!!

Verified Buyer

- Willing to Refer
December 23, 2019 by Sheila A.

Conaway Homes Comments:
Thanks Sheila, Mark will be in touch to schedule a time to look into everything.

Conaway personnel are great. Professional and courteous all the way through.

Verified Buyer


December 23, 2019 by John S.

Conaway Homes Comments:
Thanks John!

Verified Buyer

- Willing to Refer
December 23, 2019 by Eric L.


Verified Buyer

- Willing to Refer
December 11, 2019 by Linda H.


Verified Buyer

- Willing to Refer
November 25, 2019 by Deborah I.


Verified Buyer

- Willing to Refer
November 19, 2019 by Robert W.


Ben Miller did an amazing job making her happy! We recommend Ben Miller to be the builder for all of our friends and family. The salesman was great too! Sean Griffin directed us to all the finer finishes we currently have in our house. Beautiful! We love our new house!

Verified Buyer

- Willing to Refer
November 19, 2019 by Ben M.

Conaway Homes Comments:
Thanks Ben! We are glad you love your new home.

We were not informed the home we picked was actually too large for the lot we chose, therefore we have a smaller backyard than we wanted. We picked our lot for the trees behind us, not told the trees would be taken out even after asking. Mitch was wonderful to work with through the process.
We love our home.

Verified Buyer

- Willing to Refer
November 14, 2019 by John B.

Conaway Homes Comments:
We are glad you love your home, & are sorry to hear the adjacent property owner removed the trees on the property behind your lot. Thank you for your review.

The amount of issues left behind which the builder asst builder and others they dispatched to the house had to address reflected substandard workmanship of some of the laborers.

Verified Buyer

- Willing to Refer
November 14, 2019 by Maria C.

Conaway Homes Comments:
Thanks for your comments Maria. If something is not right per our warranty, we will fix it, no questions asked. It sounds like there were several items that did not meet these standards, but based on your review, they must have been corrected. We will inspect everything again 11 months after your closing to ensure that your items and the rest of your home is performing as promised. We will contact you at that time. Thanks again for your feedback.

If you're buying a newly constructed house and they wait for the closing in order for their people to provide papers to higher management, they need to provide the buyer with more communication on that. When the closing comes, people should not be waiting or delayed three or four times before moving. It's stressful to not know if you're moving, and then you have to put everything on hold. It was a very poor way for it to be communicated to my Realtor. My Realtor had to call and ask them several times.

Verified Buyer

- Willing to Refer
November 12, 2019 by Robert D.

Conaway Homes Comments:
Thanks for your great review and your input. We did some research and determined that your home was completed & ready to close prior to your contract date. We also noticed that your lender was not one of our proven preferred lenders. Therefore the lender's last minute paperwork was most likely the reason for the several delays. This affects so many of our customers, and as the builder it is always out of our hands. It is very frustrating to us too, especially when it affects our customers in the way you stated.

Wish the sales individual had communicated regularly with us as he had said he would. Wish that the reasons, for the multiple delays in building our house, had been better explained to us. Ben Miller, the builder, was excellent. Overall - we really like Vision Homes. We love our home! Perfect size. Quiet. Love the windows. Thank you.

Verified Buyer

- Willing to Refer
November 11, 2019 by Mark A.

Conaway Homes Comments:
We realize that we fell short on communications early this year. This has been reflected in many of our 3rd party customer surveys. Unfortunately, your home was completed about the time corrections were made. We are glad you love your home, and we really appreciate your feedback.

Verified Buyer

- Willing to Refer
November 11, 2019 by Dale C.


Dear Mr. Conaway:

Thank you for your kind note of October 21, regarding the house you built for us on our own lot on Hwy ###.

We just moved in and indeed we very much enjoy and are impressed by the superior quality and workmanship evident throughout the house, which nowadays cannot be routinely expected.

So, we are indeed very happy with this relatively stress-free experience of having a house built more or less to our expectations and having found a competent builder to accomplish for us.

Thank you again!

Not to forget, however, the excellent cooperation and and work done by both Mitchell & Sean is supervising and accomplishing this project all long.

Sincerely Yours,

Eckart

Verified Buyer

November 9, 2019 by Eckart S.

Conaway Homes Comments:
Thank you so much for your kind words. This is the biggest complement that one of our employees could receive. We are glad you are happy with your experience, and will definitely recognize both Mitch & Sean!

Verified Buyer

- Willing to Refer
November 8, 2019 by Steve I.


Verified Buyer


November 4, 2019 by Richard T.


Verified Buyer

- Willing to Refer
October 28, 2019 by Charles H.


Verified Buyer

- Willing to Refer
October 21, 2019 by Tiffany C.


Verified Buyer

- Willing to Refer
October 18, 2019 by Lam N.


The home is very well built yet affordable. I love the layout. Size is perfect. Energy efficient. Love it!

Verified Buyer

- Willing to Refer
October 9, 2019 by William W.


Verified Buyer

- Willing to Refer
October 4, 2019 by Cal W.


We noticed room for improvement between sales and production as we occasionally received conflicting statement about the progress of the home. Of note, production did a great job of correcting the discrepancies.

Verified Buyer

- Willing to Refer
September 25, 2019 by Brian K.

Conaway Homes Comments:
Thanks for your feedback. Yes, we were aware communication problems, not just with you, but across the board in the spring of 2019. These items have been addressed, and better communications should improve these types of experiences. It's feedback like yours that help us improve. Thank you for your input.

Wooden Boards used for garage door rails are splitting in half already and our fence boards are starting to bow and bend.

Verified Buyer


September 25, 2019 by Adrian H.

Conaway Homes Comments:
Please contact our warranty department for an inspection. If it's not as promised in your home owner's manual, we'll fix it no questions asked.

Most things went well except for one but it was take care by the real estate agent. There was a problem with the fence. I was told that I would have a complete fenced in yard included in the price that I was quoted. but the day before I was to close the Builder tried to charge me extra $600 for the fence. If it was not for the real agent and her hard work I would not been able to close when I did. She had to contact the owner and the manner then was taken care of. and he apologized for any problem that it may caused. and the manner was closed.

Verified Buyer

- Willing to Refer
September 16, 2019 by Frank R.

Conaway Homes Comments:
Yes, the fence issue was a misunderstanding. This Realtor had sold several completed homes in this particular neighborhood. The homes she sold, were complete, and were spec'd different. This home was sold early in the construction phase & the Realtor assumed the specs were the same. When this was discovered, the Realtor agreed to pay the amount in question. We looked into the root cause, and saw an area where we could improve. Ultimately, we took care of everything. This type of feedback is good, especially when we can learn and improve something. We appreciate your comments.

Kudos and thank you to Sean, Mitch and the rest of the staff during this build, job well done guys! My wife and I are very pleased with our new home. Through the whole build process, I was very happy with the attention to detail that was made. I felt as if the subs were not just building my home, but their home.

Verified Buyer

- Willing to Refer
September 11, 2019 by Shannon M.


Very pleased overall.

Verified Buyer

- Willing to Refer
September 11, 2019 by Michael B.


Verified Buyer

- Willing to Refer
August 28, 2019 by Jocelan R.


Verified Buyer

- Willing to Refer
August 2, 2019 by Sondra D.


"Shawn gave us great service. The positive answers on this
survey reflect our dealings with Shawn."

Verified Buyer

- Willing to Refer
July 22, 2019 by John C.


Verified Buyer

- Willing to Refer
July 17, 2019 by Stephen W.


Verified Buyer

- Willing to Refer
July 10, 2019 by Daniel Z.


We love our Vision Home!!! Shawn and Rick in the Tyler office were our salesmen and did a great job in closing the deal quickly and smoothly. The house has been great and we are very pleased!!!

John B.

Verified Buyer

July 9, 2019

Conaway Homes Comments:
Facebook Review on July 9, 2019.

Verified Buyer

- Willing to Refer
July 6, 2019 by Cynthia M.


The sales rep could also improve on communication during the first stages of the home process. If schedule changes are made, that should also be communicated with the customer. Overall, Conaway Homes has issues with communication.

Verified Buyer


July 1, 2019 by Anonymous

Conaway Homes Comments:
Thank you for your feedback. There were many delays due to wet conditions this spring, and we received a lot of poor feedback because of our communications. We did a poor job, and we have implemented several new things to help prevent poor communications as mentioned. Input like yours is very beneficial to us, & we appreciate your honesty.

The entire building experience with Conaway Homes has been wonderful. The sales representatives, Sean and Rick, did an
exceptional job answering questions, going over our options, and respecting our budget. There was never any pressure from them
and they were very professional and patient with us. It was always a pleasure going to visit them in the office.

Once the construction began Mitch, our builder, was amazing. He was always a phone call away when I had any questions. There were a few times I second guessed my choices for the house but he was so patient and walked me through making our dream home perfect.

Timelines were followed, our budget was followed, our construction site stayed picked up. They followed through with everything they promised. Building with Conaway Homes could not have gone any smoother.

Verified Buyer

- Willing to Refer
June 28, 2019 by Amos M.

Conaway Homes Comments:
Thanks for the kind words.

Verified Buyer

- Willing to Refer
June 28, 2019 by Christopher B.


"The entire building experience with Conaway Homes has been wonderful. The sales representatives, Sean and Rick, did an exceptional job answering questions, going over our options, and respecting our budget. There was never any pressure from them and they were very professional and patient with us. It was always a pleasure going to visit them in the office. Once the construction began Mitch, our builder, was amazing. He was always a phone call away when I had any questions. There were a few times I second guessed my choices for the house but he was so patient and walked me through making our dream home perfect. Timelines were followed, our budget was followed, our construction site stayed picked up. They followed through with everything they promised. Building with Conaway Homes could not have gone any smoother."

Verified Buyer

June 27, 2019

Conaway Homes Comments:
Facebook Review from Misty.

Great building company! My family LOVES our new home!

Verified Buyer

- Willing to Refer
June 21, 2019 by Michael J.


Verified Buyer

- Willing to Refer
June 12, 2019 by Michael S.


Verified Buyer

- Willing to Refer
June 7, 2019 by Melissa H.


Verified Buyer

- Willing to Refer
June 6, 2019 by Malcom H.


Verified Buyer

- Willing to Refer
June 5, 2019 by David F.


Facebook Testimonial...

"We have been living in our dream home for a year now. We are grateful for Conaway Homes and our builder, Mitch. The whole process has been wonderful. I don't just recommend Conaway Homes. We Encourage everyone to choose them. The service, the quality, and the prices are all better than anywhere else we looked."

Tammie T

Verified Buyer

June 4, 2019


(Surprises at Closing?) The house was not ready when expected so closing was delayed about a month and the house did not appraise high enough and the salespeople tried to get the appraisal increased before, ultimately, lowering the price.

This was difficult to answer because I could not have been happier with the construction supervisor (Ben) and the person who took me through the walk-through and punch list (Ryan) but there were others who were very disappointing and I would not mind discussing further so the company would have a better picture of my impression of the process. This was a second home for me, purchased so my mother could live in it, and I have purchased multiple homes in the past and had a custom home built so I am well aware of what to expect.

I do feel that the home and the community it is in are great and I feel very comfortable with my mother living there.

Verified Buyer

- Willing to Refer
June 1, 2019 by Theresa C.

Conaway Homes Comments:
Thanks for your comments Theresa. We were aware that there were many delays across the board due to excessive rains in the spring. We did a poor job of communicating along the way. Because of this, we have seen below average surveys. This was addressed company wide, and our communications processes and required communication points were improved to help better set customer expectations. It's feedback like yours that helps us to improve.

Also, we are constantly monitoring our prices, to make sure they are correct to the market. As a customer, you were always protected by our Price Guarantee Policy. When the home didn't appraise, we took a close look at everything and ultimately your price was reduced as we promised in our Price Guarantee Policy.

Verified Buyer

- Willing to Refer
May 15, 2019 by Jared A.


Verified Buyer

- Willing to Refer
May 13, 2019 by Michael F.


Verified Buyer

- Willing to Refer
May 9, 2019 by Robert W.


Verified Buyer

- Willing to Refer
May 7, 2019 by Leroy S.


Verified Buyer


May 2, 2019 by Alejandro D.


2019-05-01

Communication from Conaway during the building process was very poor. Several items are still not completed. There are several items that have not been repaired since we moved in. It's been very frustrating trying to get Conaway to get them completed. Please have Conaway management give us a call. Maybe they can get the remaining items repaired. David

Verified Buyer


May 1, 2019 by David W.

Conaway Homes Comments:
David, This is very useful information & we thank you for your input. We looked back and agree that there was a gap in our required communications with you. We are addressing that with the appropriate Conaway personnel. We are showing that all of your concerns that were noted at your new home orientation were completed, and that 7 more items were added at closing. All but 2 of those appear to have been addressed. A builder should have called you for a proactive home inspection 30 days after move in, and we are not showing that an appointment has been made. We will have your builder contact you to address your concerns. Thank you for reaching out to us & helping us improve.

Surprises at Closing? "More money than expected. Not completely satisfied"

Verified Buyer


May 1, 2019 by Ross C.

Conaway Homes Comments:
Thank you for your input. We hate to see poor survey's such as this, but this is an experience that others can learn from. Virtually every aspect of your survey was great, except for one huge problem. The lender. The lender completely destroyed the home buying experience at the closing table. For anyone reading this, it's important to look at your APR Rate, and look closely for hidden fees. Some banks have really high & hidden fees. We have used this particular bank in the past, but stopped doing business with them because of this exact reason. The last thing you want are expensive surprises at closing. That is the reason why we have proven & preferred lenders. They help to prevent this type of home buying experience.

Verified Buyer


May 1, 2019 by Ross C.


We were told the house would be completed in February, however it was not completed until May. The builder tried to change the price AFTER we had a contract on the home. We were not informed it would not be completed until May until a week before our April closing date.

Verified Buyer


May 1, 2019 by Jonathan C.

Conaway Homes Comments:
Thank you for your feedback. We did have a lot of scheduling issues matched with poor communications in the spring of this year. This was due to the rains, but mostly it was to do with us. We have set processes into place that should greatly improve communications.

As far as changing the the contract price after contract, that doesn't make since. We have never changed a price after contract. I've seen this company sell a home at less than cost because the wrong house price was chosen at the point of contract. In that situation, the customer recognized it was a rookie sales person mistake, and begged the owner's to increase the contract price. The owner's honored the contract price even though they were going to lose money. That's doing the right thing, and that's at the core of our company & our people. This has not changed.

My complaint with the builder is they promised a certain moving date and it has been pushed back 3 times in 2 and half months. They blamed lots of things on weather.

Verified Buyer


May 1, 2019 by Jace F.

Conaway Homes Comments:
Thanks for your testimonial, and we apologize for the delays & poor communications. Overall your survey was good to very good but on the one question "How would you rate the overall performance, communication and follow up by the construction supervisor in charge of building your home?", you rated us as "poor". That makes your feedback very useful because it pinpoints an area that we can improve on. Thank you for your feedback.

Special thanks to Rick Oliver, Sean Griffin, Tangela Crawford (with Commercial Bank of TX), Ben Miller and Ryan Heaton. All involved were courteous, professional.

Verified Buyer

April 26, 2019


We love our new home. We are very blessed. We are very pleased with quality of our home. Thanks for making our dream come true.

Verified Buyer

April 26, 2019


Verified Buyer

- Willing to Refer
April 25, 2019 by John B.


Verified Buyer

- Willing to Refer
April 11, 2019 by Regan W.


Not Happy at all!

Verified Buyer


April 1, 2019 by Abelardo Z.

Conaway Homes Comments:
Your feedback is important to us, and thank you for your honesty. Unfortunately this was a very rare situation. It was a situation that was out of our control. The lot that you originally chose was not owned by the seller. They had closed on that lot long before we had it under contract because they had not properly kept their books. The title company informed us of the issue just before we expected to close on the lot. This forced you to choose another lot & your confidence with us had been lost. We apologize for this rare instance. Thank you for your honesty.

Verified Buyer

- Willing to Refer
March 27, 2019 by Angela S.


Verified Buyer

- Willing to Refer
March 25, 2019


Verified Buyer


March 20, 2019 by Ryan W.


I think Conaway builds a good home.

Verified Buyer

March 12, 2019


Verified Buyer

- Willing to Refer
March 11, 2019 by Zachary G.


Verified Buyer


March 6, 2019 by Edgar C.


Verified Buyer

- Willing to Refer
March 6, 2019 by Mark W.


Verified Buyer

- Willing to Refer
February 26, 2019 by Richard M.


We had an inspector who was very strict, and he said that Conway homes were very well built. I thought that was interesting because he looks at hundreds of homes.

Verified Buyer

February 25, 2019


Verified Buyer

- Willing to Refer
February 21, 2019 by Collins A.


Verified Buyer

- Willing to Refer
February 21, 2019 by Holly H.


Verified Buyer

- Willing to Refer
February 13, 2019 by Houston B.


Verified Buyer

- Willing to Refer
January 22, 2019 by Cheri S.


Verified Buyer

- Willing to Refer
January 21, 2019 by Seth W.


Verified Buyer

- Willing to Refer
January 16, 2019 by Jerry J.


There were minor items, mostly cosmetic, that were finished after closing. All was done to my satisfaction.

Verified Buyer

January 15, 2019

Conaway Homes Comments:
Thank you for your comment. In a perfect world, we strive to complete everything prior to closing, but on many occasions, items go beyond closing. We are glad everything was completed to your satisfaction.

The build process was efficient & smooth. My project manager, Ben Miller, is outstanding. He was always ready to answer questions & he explained things very well. I am very happy with the build process.

Verified Buyer

January 15, 2019


Overall, my home is fabulous!

Verified Buyer

January 15, 2019


Verified Buyer

- Willing to Refer
January 14, 2019 by Jason B.


Verified Buyer

- Willing to Refer
January 10, 2019 by Alan W.


Verified Buyer

- Willing to Refer
January 2, 2019 by Stephen N.


Verified Buyer


January 1, 2019 by Fuxin N.

Conaway Homes Comments:
This was an issue where there was an unclear dimension on the plan & the concrete guys missed the dimension. Because of this issue, the heated & cooled space actually increased by almost 50 sq.ft. The customer did not want the added square footage, and demanded that it be removed from the house. We completed the customer's request, but lost the customers confidence in the process. To fix this problem, we updated the plans with clearer dimensions to prevent this issue from happening again.

Verified Buyer

- Willing to Refer
December 19, 2018 by Jonathan C.


Verified Buyer

- Willing to Refer
December 13, 2018 by Christopher C.


Verified Buyer

- Willing to Refer
December 12, 2018 by Michael R.


Verified Buyer

- Willing to Refer
December 10, 2018 by Loan P.


Verified Buyer


December 1, 2018 by Michael L.


Verified Buyer

- Willing to Refer
November 28, 2018 by Jason T.


Verified Buyer

- Willing to Refer
November 26, 2018 by Michael S.


Verified Buyer

- Willing to Refer
November 13, 2018 by Stephanie S.


Mitch and Debbie are the reason I decided to use this company and I was not disappointed!!

Verified Buyer

November 9, 2018


Mitch was our builder. Mitch stayed in touch with me throughout the entire build. He always answered my questions and or concerns in a timely manner. I was very impressed with his attention to details and his professionalism.

Verified Buyer

November 9, 2018


Verified Buyer

- Willing to Refer
November 8, 2018 by Edward B.


Verified Buyer

- Willing to Refer
November 8, 2018 by David G.


Verified Buyer

- Willing to Refer
November 5, 2018 by William L.


FACEBOOK 1 STAR REVIEW...

"So, have lived in a Conaway home for 11 years. Had problems from the get go with a workmanship issue on a front bedroom. The roof was leaking around a dead space area. Unbeknownst to us they bandaided it 3 years ago only to allow a problem to fester for the past 10 years and create a huge hole (decayed wood) in our roof. Since it's a workmanship issue Insurance won't cover it and Conaway is saying we don't have coverage. Now I'm stuck literally with a bedroom closet pouring rain in through the roof while I take them to small claims court. I would NOT recommend these people as a builder nor will I ever use them again. And FYI, we are not the only family in my area having this issue. BUYER BEWARE!"

Verified Buyer

November 1, 2018

Conaway Homes Comments:
Our Facebook social media person's reply... "We take claims like this very seriously. Therefore I am confident, & I personally guarantee that every home WILL perform to our industry leading new home warranty. That is my promise, that is our promise. If anyone ever comes across one of our employees who cannot make that same promise, it should be elevated to their supervisor. On 7-30-2006, Betty White provided you with warranty information (our promise). Within 1 year of closing there were 2 documented warranty request, & both were promptly reported as fixed by the builder and the customer. Yesterday, over a decade later, a 3rd request was documented on 10-31-2018 at 10:53am. If you would like to see our promise that was given to you on 7-30-2006, please contact our warranty department at 903-839-3939."

:::::: Our added comment here is :::::: It's important to research your builder before committing. If your research includes this 1 star Facebook rating, please ask one of our New Home Specialist to show you the warranty facts & notes of job # 21-1191.

Verified Buyer

- Willing to Refer
November 1, 2018 by Louie W.


Verified Buyer

- Willing to Refer
October 18, 2018 by Rebekah T.


This house had the least repairs needed for any of three homes I purchased in the last 50 years. I had only three minor repairs and two were completed the first day reported by Steve.

Verified Buyer

October 16, 2018


Verified Buyer

- Willing to Refer
October 15, 2018 by Frannie R.


Verified Buyer

- Willing to Refer
October 11, 2018 by Kyle B.


Verified Buyer

- Willing to Refer
September 28, 2018 by Keisha R.


"Love the house"

How would you rate overall communications; were you kept informed; and did you understand your responsibilities? Customer Rating: "Very Poor"

How well were you kept informed of schedule status? Customer Rating: "Very Poor"

Ability to promptly answer questions, resolve problems and follow through. Customer Rating: "Very Poor"

Verified Buyer

September 11, 2018 by Anonymous

Conaway Homes Comments:
We appreciate these types of anonymous responses from our customers. These types of responses are very enlightening & are a very powerful tool for us at Vision Homes. Because of this we have completed additional training, and have created a more proactive weekly communications approach with every customer company wide. We hope to prevent "Very Poor" ratings such as these from happening to future customers. We thank you for being open and honest about your experience with Vision Homes & helping us improve.

Verified Buyer

- Willing to Refer
September 10, 2018 by Tiffany M.


We love the layout of the house and when we move again we would consider building the same plan with minor adjustments. Great neighborhood, convenient to everything.

Verified Buyer

September 6, 2018


Sean, our sales representative, was excellent in every step of the process, going above and beyond his responsibilities to make sure everything worked out perfectly and smoothly.

Verified Buyer

September 6, 2018


We have talked about this since we move a lot and would consider building this plan again. We would add 3 car or x-large garage, larger back patio, extra plug-in across from master bath toilet door and upgrade kitchen faucet. Minor things.

Verified Buyer

September 6, 2018

Conaway Homes Comments:
Thank you for your feedback. We would love to build your home again with a 3 car garage & with the minor changes. We've been around since 1978, so we will be ready when you are ready.

Sean, our sales representative, was excellent in every step of the process, going above and beyond his responsibilities to make sure everything worked out perfectly and smoothly.

Verified Buyer

September 6, 2018


Verified Buyer

- Willing to Refer
September 5, 2018 by Ross G.


Verified Buyer

- Willing to Refer
September 4, 2018 by Kathryn G.


(Surprises at Closing?) “The whole process of closing.”

Verified Buyer

August 28, 2018

Conaway Homes Comments:
Thanks for your feedback. We take the entire buyer's experience seriously. This is an area where we see the highest levels of customer frustration, & unfortunately, this is an area mostly out of our hands. We are not allowed to tell customers where to get a loan, but we can do a better job of educating our customers on which lenders have the best customer service records. We have had a few negative experiences from this particular lender, & have removed them from our preferred lender list. We will discourage future customers from using this lender.

Very smooth transaction with Vision Homes and our loan officer, Jeanna Hill.

Verified Buyer

August 27, 2018

Conaway Homes Comments:
Thanks for your comment. Jeanna Hill is with Premier Nationwide Lending. She has a proven track record of taking care of customers, therefore she is one of our preferred lenders. We are glad your transaction went smooth.

Verified Buyer

- Willing to Refer
August 27, 2018 by Larry S.


Verified Buyer

- Willing to Refer
August 24, 2018 by Thomas C.


Verified Buyer

- Willing to Refer
August 20, 2018 by Raelene A.


We are extremely satisfied with our new home and would gladly recommend Conaway Homes to anyone looking to build. Conaway brought quality work, timely execution, and courteous staff to our project. Thanks.

Verified Buyer

August 13, 2018


FACEBOOK RECOMMENDATION....

"If you are planning on building ask for Ben Stovall to be your GC. He made our building experience so seem less and he is absolutely the nicest guy ever. He genuinely cares about you and your experience!"

Verified Buyer

August 13, 2018


Verified Buyer

- Willing to Refer
August 10, 2018 by Jesse N.


We are happy and proud of our home.

Verified Buyer

August 7, 2018


Verified Buyer

- Willing to Refer
August 6, 2018 by Jared T.


Verified Buyer

- Willing to Refer
August 6, 2018 by Pauletta H.


Debbie and Mitch worked very hard to keep us happy. Superb customer service and they strived to keep their customers happy. Things were out of their control like the carpet installation guys and I don't fault them at all for that.

Carpet issues unsatisfactory. Contractor was very rude. Gave them several chances to fix. Not happy with carpet guys.

Verified Buyer

July 30, 2018

Conaway Homes Comments:
Thanks you for your input. Our customer's experience is very important to us. We will certainly have a conversation with our flooring company to let them know that their service was unsatisfactory to you & us. We appreciate your response.

Verified Buyer

- Willing to Refer
July 25, 2018 by Ramon M.


I feel that overall I have had a great experience in purchasing a Conaway home.

Verified Buyer

July 20, 2018


Mitch and Debbie have been very helpful throughout the whole buying process. They have both been very quick to respond and have taken care of any questions and/or problems/concerns I have had.

Verified Buyer

July 20, 2018


I love the design of my new home. So far, the materials used are great for the price point of the home.

Verified Buyer

July 20, 2018


Verified Buyer

- Willing to Refer
July 17, 2018 by David B.


Verified Buyer

- Willing to Refer
July 11, 2018 by Michael S.


Verified Buyer

- Willing to Refer
July 9, 2018 by Deborah K.


The whole process of buying a home through Conaway Homes was better than I could have imagined. They were so easy to work with and have done anything we have asked of them. We were very happy with our decision of buying from them!

Verified Buyer

July 6, 2018


We have loved everything with the quality of our home. It has exceeded our expectations.

Verified Buyer

July 6, 2018


We love all of the details of our home, from paint colors to light fixtures and flooring.

Verified Buyer

July 6, 2018


Verified Buyer

- Willing to Refer
July 5, 2018 by Caleb D.


"Some places on the windows weren't painted in my daughter's room and the master bedroom."

Verified Buyer


July 1, 2018 by Scott W.

Conaway Homes Comments:
This is unacceptable per our warranty guidelines. Please contact our warranty department or your New Home Specialist. This should be fixed.

This was our third home building experience and by far the best. The whole process was positive, from the initial sales steps with Christa, through the building of the home with Ben and the final product is great. Christa was very patient with us through the selection process and always provided the information we requested, needed quotes for, etc. in a timely manner. Ben was very helpful, flexible and great to work with throughout the entire build process.

Verified Buyer

June 20, 2018


I will absolutely recommend Conaway Homes to anyone looking to buy a home - first time owners going through the process or
someone that has already been through the process with another builder. They will not be disappointed.

Verified Buyer

June 20, 2018


We are very pleased with the final product - the quality of the materials is good and the standard and upgraded selections look fantastic.

Verified Buyer

June 20, 2018


Verified Buyer

- Willing to Refer
June 19, 2018 by Bryan M.


Mitch and Debbie have been very professional and easy to work with.

Verified Buyer

June 13, 2018


Our home is very well made.

Verified Buyer

June 13, 2018


Verified Buyer

- Willing to Refer
June 12, 2018 by Jonathan B.


Verified Buyer

- Willing to Refer
June 11, 2018 by Gwendolyn S.


Verified Buyer

- Willing to Refer
June 6, 2018 by Garey L.


Verified Buyer


June 1, 2018 by Adesola A.


"Love the house", but "Builder & maintenance team very unprofessional"

Verified Buyer


June 1, 2018 by Thomas C.

Conaway Homes Comments:
After looking into this one, this rating came from poor communication on our part. This is great information, and we will continue to work on ways to improve.

We love our new home, its everything we hoped for. The process was way easier than we expected it to be. Our builder, Mitch, was amazing! He was very informative and kept our project on track. Overall everything seems to be of good quality and built well. We would highly recommend Conaway Homes to others. We look forward to spending our future in this quiet and energy efficient home. Thank you.

Verified Buyer

May 30, 2018


Verified Buyer

- Willing to Refer
May 29, 2018 by Kevin P.


Verified Buyer

- Willing to Refer
May 10, 2018 by William S.


We have heard nothing but positive feedback from lenders, realtors, and friends/colleagues about the quality of Conway homes. We are very pleased with the attention to detail, excellent execution, and courteousness of personnel with whom we have interacted.

Verified Buyer

May 4, 2018


We are very pleased with how everything went without a doubt we would choose Conaway Homes again! Thank you all very much for a wonderful experience!

Verified Buyer

April 23, 2018


We have had a wonderful experience with Conaway Homes. Everyone we interacted with on the development of our home was very pleasant and helpful. We are enjoying our new home!

Verified Buyer

April 2, 2018


5 STAR GOOGLE REVIEW...

"Conaway Homes has been an absolute pleasure to do business with. Every member of this organization that I have been in contact with has been extremely professional and kind. I would recommend this company to anyone looking into a well built new home!"

Verified Buyer

April 1, 2018


5 STAR FACEBOOK REVIEW...

"Conaway Homes has been an absolute pleasure to do business with. Every member of this organization that I have been in contact with has been extremely professional and kind. I would recommend this company to anyone looking into a well built new home!"

Verified Buyer

March 27, 2018


Dear Mr. Buttram,

It is with great pleasure that I am writing you regarding Mr. Steve Porter!

I am a recent Conaway first time home buyer and Mr. Porter met with me to review my 11 month warranty walk through.

I am very impressed with Mr. Porter!
1. He proactively reviewed my concerns prior to meeting with me and in doing so, caught several things that were overlooked by not only me but Conaway as well when the home was originally built
2. Mr. Porter was extremely informative and was more than willing to offer suggestions on current items needing to be addressed as well as other items, not warranty related, for which a novice such as myself could use some sound advice on how to handle
3. He repaired and replaced several warranty items and did a superior job in doing so! His attention to detail and drive for perfection is most appreciated!
4. Mr. Porter is very efficient and thinks outside of the box. He finds the best way to resolve an issue in the most effective way.
5. He goes the extra mile -- he went out of his way to help me in several areas (e.g., finding if and where extra paint could be found -- just trying to access this location was a challenge, advising how things are done, genuinely caring about making sure I am taken care of in a professional and fair manner, etc.)

Bottomline, I appreciate that you and Conaway employ individuals such as Mr. Porter. It is a great reflection on you as a manager and Conaway as a company as well.

I hope Mr. Porter is recognized for his outstanding service and work!

Thank you for allowing me the opportunity to share this very positive experience with you!

Warm regards,

Verified Buyer

March 21, 2018

Conaway Homes Comments:
We appreciate genuine feedback such as this. We are proud to have Steve, & Rex as a part of our dedicated team. We are excited to hear that you had a "very positive experience".

Mitch the builder is the best in the world.

Verified Buyer

March 9, 2018


Verified Buyer


March 1, 2018 by Mark T.


1 STAR REVIEW - GOOGLE

"Conway homes a re poorly built they don't honor warranty. Just like I thought I called that number in the Reply spoke with Rex Buttram and now it's over the 10 yrs and I am waiting on the Builder to get back with me. Obvious there is something Wrong I have paid to fix the Cracking Ceilings twice and they have both re cracked and Dual Pane "Contractor Grade" Windows Lost all Gas. Whatever you do think before you buy a Conway Home and do research......"

Verified Buyer

March 1, 2018

Conaway Homes Comments:
OUR PUBLIC RESPONSE...

"We take our warranty & customer service seriously and we don't like to see negative reviews such as yours. We value your comments, and we continuously listen so that we learn as much as possible. That commitment is why we recently won a national award for best customer service in the US home building industry. This is a good public conversation for potential buyers, & we wish there was a past thread for everyone to see. The issue that you brought to our attention years ago were not warranty issues. They were expectation & educational issues. Each of the items mentioned were out of warranty when they were brought to our attention. Rex called you several weeks ago and committed to send Ben out to educate you and to deliver you a home owner's manual that you probably never received from the previous owners. Ben contacted you 3 times and left messages, and you never return his calls. The statement that we do not honor our warranty is completely false. We still want to meet with you, so we can show you our warranty commitment in writing. We agree with your statement “do research”. We encourage every buyer to research their builder, to understand their warranty, and find out how they treat their customers. This is very important to anyone looking for a new home. With that said, our offer still stands. We still would like to meet with you face to face so we can give you a copy of our warranty commitment, & explain the warranty that came with your home."

Second purchase of Conaway Home.

Verified Buyer

February 26, 2018

Conaway Homes Comments:
Thank you for the 5 star review that accompanied the above comment. Your home turned out beautiful!

Builder/Sales representative should make sure that all of the buyer's selections and/or wishes are communicated properly so that there is no misunderstanding, because there are certain things that are very important to the buyer, to the point of willing to pay more.

Verified Buyer

February 16, 2018

Conaway Homes Comments:
Thank you for your input. We were aware of some miscommunications with you, and we have better defined how to prevent this in the future. We have improved our standard features sheets & our selection process so we can better communicate in the future.

Rex and Ben Miller, I was in contact with to get put on the list for remaining repairs. Thank you to the owner and everyone that is trying to help make this a good home for my mother and me.

Verified Buyer

February 9, 2018

Conaway Homes Comments:
Thank you for pointing out an area of improvement for this brand new house plan. Rex has completed the adjustments to your home and we have made corrections on the plans so future homes are more functional. Thanks again for your input.

We refer as many people as we can and offered walkthrough's of our house as they present themselves; haven't done this yet.

Verified Buyer

February 6, 2018


We love our new home. Anything requiring additional attention at 60-day walkthrough is in process of being addressed.

Verified Buyer

February 6, 2018


We became friendly with everyone from Bank-Mortgage Company to Conaway Homes team. We had a smooth and wonderful experience building our new home on our land. Thank you! Rick & Ben, and Jeanna & Team, and Marcus & Team.

Verified Buyer

February 6, 2018


We are very happy with our Conaway Home.

Verified Buyer

February 6, 2018


The sales team (Rick Oliver) and general contractor (Ben Stoval) did a fantastic job! They were so friendly and responsive to all our emails and phone calls. The same goes with mortgage company.

Verified Buyer

February 6, 2018


Verified Buyer

- Willing to Refer
February 6, 2018 by Kelly C.


2 STAR REVIEW ON GOOGLE...

Verified Buyer

February 1, 2018

Conaway Homes Comments:
OUR RESPONSE... Please note that we do not have a record of this person anywhere in our system, but we responded anyway. Here is our response to this negative review...

"Hi Jeanette. We promise that we will take care of you according to our industry leading warranty standards. Your new home should perform as promised. We take all reviews seriously. As one of the top customer satisfaction rated companies in the U.S., we are eager to learn so we can provide the best experience possible. If you feel that your home is not performing as we promised it would, (even if you did not purchase it directly from us) please call us at 903-839-3939 and we will correct it."

My family is so happy for new home.

Verified Buyer

January 8, 2018


Debbie is excellent person. She helps a lot of things from beginning to the end.

Verified Buyer

January 8, 2018


Beautiful home! Very happy with home!

Verified Buyer

January 5, 2018


I want to express how well of a job Mr. Mitchell McKissack did while overseeing the construction of my home. He is truly in the right business and will recommend him to anybody that's thinking of building a new home. From his ability to catching mistakes by others (building suppliers) and or the workers, to just keeping me informed with the construction was phenomenal.

Verified Buyer

November 2, 2017


I tell people that I got a first class home at an affordable price. I've been living in my home for about 1.5 months now and love it. I will recommend Conaway to friends and family.

Verified Buyer

November 2, 2017


I want the thank Mrs. Debbie Klassen for helping me with picking out colors and materials, and taking the time to answer ALL my questions and address any concerns I had. I truly feel like I have made new friends.

Verified Buyer

November 2, 2017


We were very pleased with the effort of all the Conaway employees that we came into contact before, during, and after completion of our home to make our home building experience a successful process. They all made us feel like we were special.

Verified Buyer

September 7, 2017


We love our home. It is absolutely beautiful.

Verified Buyer

August 21, 2017


Awesome folks....every member, every contractor, every worker!!!! Every person, super polite and kind.

Verified Buyer

July 7, 2017


Great quality home. Have highly recommended to several "drive by" folks who were looking.

Verified Buyer

July 7, 2017


I like that they took one of their plans and revised it, thus I was able to find a plan that fit our lake lot and our budget.

Verified Buyer

May 25, 2017


We love the floorplan and overall quality of our house. Mitch did an amazing job of communicating the process with us and made sure to ask us about our preferences when making decisions. We had a great experience building our dream house.

Verified Buyer

April 27, 2017


Beautifully built home.

Verified Buyer

March 21, 2017


Great process/great build.

Verified Buyer

March 21, 2017


We love the floorplan and overall quality of our house. Mitch did an amazing job of communicating the process with us and made sure to ask us about our preferences when making decisions. We had a great experience building our dream house.

Verified Buyer

February 28, 2017


FACEBOOK RECOMMENDATION...

"I'm gonna tell you right now, you can spend much more money for the same stuff or you can use Conaway and use the money you save on other things !"

Verified Buyer

February 22, 2017


Everything and everyone has gone above and beyond our expectations. It has been a great experience.

Verified Buyer

February 8, 2017


Great quality craftsmanship.

Verified Buyer

January 31, 2017


Great process/great build.

Verified Buyer

January 31, 2017


Beautifully built home.

Verified Buyer

January 31, 2017


Great process/great build.

Verified Buyer

January 31, 2017


Beautifully built home.

Verified Buyer

January 31, 2017


Love the house!!

Verified Buyer

January 30, 2017


Wonderfully built home. Salesperson was Outstanding. Construction Manager was great.

Verified Buyer

January 11, 2017


Everything and everyone has gone above and beyond our expectations. It has been a great experience.

Verified Buyer

December 31, 2016


Overall we are pleased with our home.

Verified Buyer

December 5, 2016


House started off with Mark and then transferred to Ben Stovall. Both GC's were professional, but Ben went the extra mile to get things done right even after we took ownership. One thing that stands out with Conaway us the service after the sale. You guys (Ben) stuck with the customer to get the house 100% correct.

Verified Buyer

November 30, 2016


Wonderfully built home. Salesperson was Outstanding. Construction Manager was great.

Verified Buyer

November 30, 2016


Love the house!!

Verified Buyer

November 30, 2016


Home is awesome! We love it. Rex did a great job getting the job done in a timely manner.

Verified Buyer

November 30, 2016


Home is awesome! We love it. Rex did a great job getting the job done in a timely manner.

Verified Buyer

November 30, 2016


Love the house!!

Verified Buyer

November 30, 2016


Ben Stovall was great.

Verified Buyer

September 30, 2016


Overall we are pleased with our home.

Verified Buyer

September 30, 2016


1 STAR REVIEW - GOOGLE

Verified Buyer

September 1, 2016

Conaway Homes Comments:
OUR GOOGLE RESPONSE... Please note that this guy does not even live in the US, and Google refused to remove this negative review.

"Dear Mark, Most of your reviews are located in “PERTH”. This is your only Google review in the USA. We believe your review was posted by mistake. We kindly ask that you remove your review as it may send the wrong impression to our potential customers."

Overall, it is a nice home. The builder returned our calls within an appropriate amount of time with answers to our questions and concerns.

Verified Buyer

August 31, 2016


Our home appears to be very well built. We have purchased many new homes throughout the years because of work transfers to various locations. We really wouldn't change anything when building this particular model.

Verified Buyer

July 31, 2016


(Surprises at Closing?) The closer/salesperson was great. She was very knowledgeable, helpful and thorough.

Verified Buyer

June 15, 2016


This is a great home. The home was already built, so I didn't have a say in many options, but there's not much I would change.

Verified Buyer

June 15, 2016


(Items Identified Completed?) There was one item not completed, but they were more than happy to take care of it after closing. The item has been taken care of without any issues.

Verified Buyer

June 15, 2016


This builder has an excellent reputation in the area and I can see why. They were happy to install items with no further negotiation and the home is very well made. So far there are very few items that are anything less than perfect and I know those items will be fixed when they come back for a warranty walk through. I would definitely buy from this builder again. The process of buying from this builder was very easy.

Verified Buyer

June 15, 2016


(Items Identified Completed?) There was one item not completed, but they were more than happy to take care of it after closing. The item has been taken care of without any issues.

Verified Buyer

June 15, 2016


This builder has an excellent reputation in the area and I can see why. They were happy to install items with no further negotiation and the home is very well made. So far there are very few items that are anything less than perfect and I know those items will be fixed when they come back for a warranty walk through. I would definitely buy from this builder again. The process of buying from this builder was very easy.

Verified Buyer

June 15, 2016


This is a great home. The home was already built, so I didn't have a say in many options, but there's not much I would change.

Verified Buyer

June 15, 2016


Overall really enjoyed working with all the people on the team from sales to the builder. Everyone was pleasant and caring.

Verified Buyer

May 15, 2016


I do understand the difficulty in the management of building several homes with only a few trusted contractors. The weather did add significant delays but it seems that my home was too far out to keep on schedule when it was dry.

Verified Buyer

May 15, 2016

Conaway Homes Comments:
We admit that we did have extensive weather delays, and in some cases, really wet ground conditions, that prevented work all over East Texas. This was especially true in the Dallas area. We have implemented some new processes that will eliminate this issue and the results should begin showing up in our surveys soon. Thank you for your honest input. It is very valuable to our continued improvements.

Overall really enjoyed working with all the people on the team from sales to the builder. Everyone was pleasant and caring.

Verified Buyer

May 15, 2016


My husband and I wanted 25 years to build our first home. We spent well over 10 years shopping and planning for our new home. After paying $1200 for a set of house plans and going to multiple custom builders for quotes, we found Conaway. We were able to watch 2 houses being built in our area. On our second visit to the Tyler showroom, we chose our dream home plan, picked all selections and paid the down payment (we trashed the plans we paid $1200 for). The entire process, from start to finish, was AMAZING! We had absolutely no issues! My husband and I just celebrated our 25th wedding anniversary in our dream home! Thank you Conaway Homes for far exceeding our expectations, making sure we got exactly what we had spent so many years planning for! Our home is PERFECT!!!!

Verified Buyer

May 15, 2016

Conaway Homes Comments:
Thank you for taking the time to tell us about your experience.

House is really well built. Nothing seems skipped over of half-assed. Suggestions would include doing a worse job so I can complain about something.

Verified Buyer

May 15, 2016


The whole process was easy. Builder, bank, and agent were great.

Verified Buyer

May 15, 2016


The salesman Rick is the absolute best thing the company has going for them. I believe the owners to be good and consciences people.

Verified Buyer

May 15, 2016


Conaway Homes builds a pretty decent home at a fair price.

Verified Buyer

May 15, 2016


The salesman Rick is the absolute best thing the company has going for them. I believe the owners to be good and consciences people.

Verified Buyer

May 15, 2016

Conaway Homes Comments:
Some may notice that occasionally the same statement gets added twice to the testimonials. In some cases the customer uses the same comment in a different sections of questions. We will have a sort button put on the site soon so our guest can better browse by category.

House is really well built. Nothing seems skipped over of half-assed. Suggestions would include doing a worse job so I can complain about something.

Verified Buyer

May 8, 2016


The builder made the identified repairs to the new house prior to us moving in.

Verified Buyer

April 15, 2016


The overall experience for the purchase of our home was good.

Verified Buyer

April 15, 2016


We love our home!

Verified Buyer

March 15, 2016


We are very satisfied with our home!! Conaway Homes goes above and beyond to make sure your house is finished in time and some right! Any problems they are there. The warranty is great and their follow through is exceptional!!

Verified Buyer

March 15, 2016


Conaway Homes are outstanding! They made the buying process easy! We would recommend Conaway Homes for anyone interested in buying / building!!

Verified Buyer

March 15, 2016


We are very satisfied with our home!! Conaway Homes goes above and beyond to make sure your house is finished in time and some right! Any problems they are there. The warranty is great and their follow through is exceptional!!

Verified Buyer

March 15, 2016


The closing date seemed to be a moving target which made it difficult for us to coordinate our living arrangements and to schedule our move.

Verified Buyer

February 15, 2016

Conaway Homes Comments:
It was most likely due to one of two factors. 1) a weather delay or 2) a Lender delay. Without knowing your identity, we can't say for sure. One thing we do know is that we have experienced a lot of weather delays which affected everyone in the area. This made construction scheduling a real challenge. If not a weather delay, it was most likely due to a lender delay. We have also had a jump in lender delays, especially with outside, unproven lenders. We have made changes to our preferred lender list, and we have implemented several new communication points to help solve these issues. As a result, we expect a strong jump in our 3rd party surveys by mid-2016. Thank you for being open with us.

We love our home and are very proud of it. We invite everyone to come and look at the home. It is very well built and we have confidence that it will last for generations to come.

Verified Buyer

January 15, 2016


We absolutely recommend Conaway Homes to anyone interested in building a home, this is not a "cookie cutter" home but very much so customized to our needs and wants.

Verified Buyer

January 15, 2016

Conaway Homes Comments:
We continue to work hard to meet the needs of our customer, and improve the quality of our homes. We are now expanding into nicer homes. Look for our new Executive Series, and Designer Series homes which should be complete in mid 2016.

Love the space, updated features and floor plan. Have lots of compliments on home. Thanks.

Verified Buyer

January 15, 2016


We looked at a few homes before deciding on this built house on the market. Ultimately, the spacious kitchen and energy efficiency sold me. The lot had a greenbelt behind it and you can't get that with every house. I loved how the neighborhood kept the trees throughout. We loved the updates that were done and enjoy the house every day!

Verified Buyer

December 15, 2015

Conaway Homes Comments:
The Brooks - Phase IV is estimated to start in late 2016. Please visit our website on a regular basis to find out more.

We love the kitchen layout. It's larger than several other homes that were more expensive and flows much better than many kitchens we have been in.

Verified Buyer

December 15, 2015


We had some people question the quality of a Conaway Home, but we are satisfied in our purchase.

Verified Buyer

December 15, 2015


Our initial inspection by the inspector was nearly clean (with just minor fixes) and he was impressed with how everything was finished appropriately.

Verified Buyer

December 15, 2015


(Items Identified Completed?) A few punch list items were not complete, but they were finished when asked to be completed.

Verified Buyer

December 15, 2015

Conaway Homes Comments:
We try to walk the home with each customer a minimum of 1 week prior to the scheduled closing. This allows us time to complete all items prior to closing. In some cases, closings are rushed, and if something is missed, we will fix it. To eliminate this potential problem, now we are performing customer walk throughs just after contract and in most cases weeks prior to closing. This helps to ensure the homes are complete at closing.

I think the direction Conaway is going is great. We have suggested Conaway to friends and love the responsiveness of the team.

Verified Buyer

December 15, 2015

Conaway Homes Comments:
Thank you. Our mission statement is to provide a life changing experience worth sharing. That must remain in constant focus. The biggest complement we could ever receive is for you to share your experience with your friends. Thank you for sharing.

I wanted the home and everyone is in the company are great to work with. If the construction supervisor is Rex on the following questions, he did an outstanding job along with Mitch answering questions

Verified Buyer

November 15, 2015


I do believe you have a good company and I love my home

Verified Buyer

November 15, 2015


I would recommend Rex or any of your ladies in the office. They were very professional and always took care of things

Verified Buyer

November 15, 2015


The planning process would have been significantly improved if we could have met with the engineer instead of the salesman to get the house plans finalized. Also take-off of supplies was incorrect in that the studs were delivered twice for 9' walls instead of 10' walls.

Verified Buyer

October 1, 2015

Conaway Homes Comments:
Many homes have been customized in the Dallas area, and the plan was most likely correct at the plan acceptance. The issue most likely stemmed from an incorrect estimate that was not corrected. The good news is that in rare events such as this, there are no additional cost to the customer. We are obligated to deliver the home as agreed to in our contract with the customer. If we mess up, we will fix it 100% at our expense. With that being said, thank you for promptly communicating your concern with your building team. That is why we give you direct access to them so issues get resolved fast.

I am very happy with my new home.

Verified Buyer

September 1, 2015


Very pleased with the overall quality and design of our home.

Verified Buyer

June 10, 2015


Overall great experience.

Verified Buyer

May 1, 2015


Conaway makes a great home.

Verified Buyer

May 1, 2015


Overall, I beleive that you have an awesome process for building a home. We are pleased and love our new home.

Verified Buyer

May 1, 2015


Quality products and quality worker made us a beautiful home.

Verified Buyer

May 1, 2015


Our house is beautiful.

Verified Buyer

November 30, 2014


I really like the process that you have in place and would recommend the process and have recommended it to several friends.

Verified Buyer

November 30, 2014


Overall, I beleive that you have an awesome process for building a home. We are pleased and love our new home.

Verified Buyer

November 30, 2014


Overall great experience.

Verified Buyer

November 30, 2014


Beautiful home! Very, very pleased with the work Conaway did. Thank you Jimmy!

Verified Buyer

November 30, 2014


The one and only thing I could recommend to the Conaway's is on photo's of homes (pamphlets and on website) make a spot where it describes the brick and stone colors used on that exact home. That was our hardest decision to make and the Conaway's have made some extremely beautiful homes that the brick, stone, trim and roof colors flow very very well.

Verified Buyer

November 6, 2014

Conaway Homes Comments:
Great Idea, & we agree 100%! We have recommended to Boral Brick, and even other brick manufactures that they begin placing QR codes on all of their brick samples which would link to a photo gallery of that brick on recent homes. This would be an improved experience for all. Thanks for the great idea!

We have been very happy with Conaway in finding a home in the size that we needed & a layout that we love & standard features that seem like an upgrade.

Verified Buyer

October 31, 2014


We have been very happy with Conaway in finding a home in the size that we needed & a layout that we love & standard features that seem like an upgrade.

Verified Buyer

October 31, 2014


Quality products and quality worker made us a beautiful home.

Verified Buyer

October 31, 2014


Overall, Conaway Homes provided us with a home that we are grateful for and glad to be in. No one can match their quality and price point. They offered the highest quality home at the lowest price in our opinion.

Verified Buyer

October 31, 2014


Buyers should be able to choose their own title company without incurring additional expenses/fees.

Verified Buyer

October 14, 2014

Conaway Homes Comments:
Customers have always had the right to choose their title company or lender and without a penalty or additional expense. However, we recommend a few companies that have proven their ability to take care of our customers. We can not guarantee the service our customers will receive if they choose to use their own lender.

Jimmy was fantastic to work with and he sure ROCKS!!!! Thank you Jimmy!!

Verified Buyer

September 30, 2014


We love our Conaway Home! It was done beautifully. We could not be more satisfied with the floor plan and how affordable it was.

Verified Buyer

September 30, 2014


We were very happy with the friendliness of all the Conaway employees involved in our home buying/building experience.

Verified Buyer

September 30, 2014


We love our Conaway Home! It was done beautifully. We could not be more satisfied with the floor plan and how affordable it was.

Verified Buyer

September 30, 2014

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